Unlimited help desk
Your team can ask for help by WhatsApp, email or phone as often as needed, with no per-call fees.
Iron Flow IT · Managed IT support
Your complete IT department, for a flat monthly fee.
No surprise bills and no waiting for a technician who shows up whenever they can. A complete team looks after your devices, network, cloud and security.
- Flat monthly fee
- Unlimited support
- Management reporting
Is it right for your company?
Check what happens to you today.
If two or more sound familiar, Iron Flow IT will save you time, money and headaches.
Check the situations you recognize in your company.
What is included
Everything an IT department would do, without having to build one.
Preventive maintenance
Scheduled visits so your equipment doesn't fail at the worst possible moment.
Continuous monitoring
We watch your servers, network and backups and act before you notice a problem.
Inventory and licenses
Know which devices you have, their condition and when to renew.
Security included
Managed antivirus, up-to-date patches and good practices for your staff.
Monthly report
A clear report for management: what happened, what we fixed and what we recommend.
Plans
A plan for every stage of your company.
The monthly price depends on the number of users, sites and servers. You will see it clearly in your proposal, with no fine print.
Essential
Up to 15 users · 1 site
For small businesses that need order and fast response.
- Remote help desk during business hours
- Scheduled preventive maintenance
- Managed antivirus and patching
- Device and license inventory
- Monthly report
Professional
16 to 50 users · up to 3 sites
For growing companies with servers, cloud and multiple sites.
- Everything in Essential
- Server, network and backup monitoring
- Scheduled on-site support
- Microsoft 365 or Google Workspace administration
- Extended support hours
Enterprise
More than 50 users or several sites
For operations that cannot stop.
- Everything in Professional
- 24/7 support and monitoring
- Business continuity plan and recovery testing
- Security and access management
- Review meetings with management
Build your plan
Tell us about your company.
We show you the recommended plan and send it ready for us to prepare your proposal.
Compare
Why a managed service delivers more.
| Aspect | On-call technician | In-house IT department | Iron Flow IT |
|---|---|---|---|
| Predictable monthly cost | No | Yes | Yes |
| Coverage when the person is on vacation or sick | It depends | No | Yes |
| Monitoring before failures | No | Partial | Yes |
| Specialists in networking, cloud and security | No | Hard | Yes |
| Clear reports for management | No | It depends | Yes |
| Payroll, hiring and staff turnover | N/A | Your responsibility | Included |
How we get started
Four steps, without stopping your operations.
- 01
Free assessment
We review your devices, network, backups and risks. No commitment.
- 02
Flat-fee proposal
We present the plan that fits, with a clear scope and monthly price.
- 03
Getting up to date
We organize inventory, security and access in the first few weeks.
- 04
Ongoing support
Support, monitoring and a monthly report so you can see the results.
FAQ
What people usually ask us.
How is the fee calculated?
Mainly by the number of users and devices, sites and servers, and the support hours you need. Everything is detailed in the proposal.
Is there a minimum term?
Term and termination conditions are agreed in the proposal, based on the size and scope of the service.
What if I already have an IT person?
We work with them. Iron Flow IT can cover what they cannot reach today: monitoring, security, vacation backup and specialized topics.
Does it include equipment or licenses?
The service covers administration and support. We quote any equipment and licenses you need separately, and you can buy them in our store.
Do you serve clients outside the city?
Most requests are solved remotely. On-site visits are scheduled based on where your sites are located.
How long does it take to start?
After the assessment and the approval of the proposal, we start right away.
Find out how much Iron Flow IT would cost for your company.
We reply within one business day, with a clear proposal and no fine print.